{
  "trace": {
    "trace_id": "trace_refund_a1007",
    "session_id": "session_refund_a1007",
    "agent_id": "urn:acgp:agent:refund-review:prod:7f4c9d2a",
    "hook": "tool_call",
    "governance_tier": "GT-3",
    "context": {
      "workflow": "customer-support-refunds",
      "channel": "support-ticket"
    },
    "reasoning": "Customer reported a defective headset, attached the original receipt, and is requesting a refund within the allowed return window.",
    "action": {
      "name": "issue_refund",
      "parameters": {
        "order_id": "A-1007",
        "amount": 240.0,
        "reason": "Defective headset arrived with a non-functional microphone.",
        "account_email_changed_hours_ago": 12,
        "prior_refunds_last_30d": 1
      }
    },
    "confidence": 0.93,
    "meta": {
      "agent_label": "Refund Review Agent"
    }
  },
  "metadata": {
    "client": "typescript-evaluator-client",
    "deployment_mode": "reference",
    "runtime_state_backend": "postgresql",
    "evidence": {
      "order_record_id": "A-1007",
      "receipt_digest": "sha256:4d8fd6f0b77a9b4b4ca87cdb1db40e6f4fe6d70b52b18a6d1dc3c38167a8c6fd"
    }
  }
}